Dot Mobi is fastest-growing web domain, including Bank of America

I just heard from one of my many friends at Nokia, Lauri Hirvonen, who coordinates Nokia's interests with Dot Mobi. He had some fresh numbers. Dot Mobi has already sold a million domain names and is now the fastest-growing web domain category.

A good example of who is doing it, is Bank of America, whose bofa.mobi site has enabled the Bank to connect with a million of its customers already..  Yeah, this is a cool and dynamic industry to be in..  Thanks Lauri for hte update, keep up the great with Dot Mobi.

Comments

[Petri I. Salonen]

Hi Tomi,

I just received your book "Communities Dominate Brands"... I run into it last week when doing a workshop for a client (in my research). I am in the process of writing a book about software business models (my latest book Onnistu suuressa maailmassa was published by Talentum) to the international marketplace... Your comment about Bank of America... I live here in the US (the last 10 years) and BOA has been my bank all these years.... I hate to tell you that they have been one of the slowest to develop customer friendly service. OP Bank in Finland had better client interfacing apps when I left Finland..... This is just a view of a client...

[Tomi T Ahonen]

Hi Petri

Thank you for the comment. And good point. Finland has tended to be first in most areas of information technology, and was for example the first country to issue banking debit cards back in the 1970s on nationwide banking networks etc. Also being the first to deploy mobile phone based banking services - I saw ads for it in some of my research to the beginnings of mobile phone services, so Finland had very rudimentary m-banking already commercially launched (via SMS) as far back as 1995, so you are perhaps comparing American banking somewhat unfairly, ha-ha.. Any country would tend to be backwards if you take specifically banking and mobile innovations, and then compare to Finland ha-ha..

But its good feedback for us here, thank you. In particular as you have personal experience with Bank of America. I personally have no experience with them, even when I lived in America, I lived in New York City and banked with the local banks, Citibank and Chase Manhattan.

I am sure you are correct in that BOA has been slow to adopt any customer friendly services. But, perhaps, this latest innovation is a sign of them attempting to turn that corner. Or perhaps, it is an accident in timing, that might allow them to change; or perhaps, it is a case of utter frustration by the customers, who hate the service, and use the Dot Mobi site to bypass the bad service..

Nonetheless, there is innovation happening, whether by design or by accident, and whether led by the bank or its customers ha-ha.. I think in any case, that is a good thing, don't you agree?

Thank you for writing

Tomi Ahonen :-)